Marketplace Seller Terms

1. What the marketplace is

The marketplace lets a coach list templates they created - programming, protocols, forms, and similar self-contained assets - for other coaches to obtain, free or paid. A purchase copies the template into the buyer's own library, where they can use and edit it.

We are a venue, not the seller. The contract for a listing is between the seller and the buyer. We do not create, verify, endorse, or guarantee any listing.

2. Selling: your representations

By listing a template you represent, for every listing, that:

• You own it or are licensed to sell it. It is your original work, or you hold the rights to distribute it commercially. It does not infringe anyone's copyright, trademark, or other rights.
• It contains no personal information. No client names, records, photos, labs, notes, or anything else identifying a real person. Templates must be scrubbed before listing.
• It is safe and lawful. It makes no disease-treatment, disease-prevention, or cure claim, does not direct the use of prescription drugs or controlled substances, and complies with the Acceptable Use Policy.
• Its description is accurate - what it contains, who it suits, and any outcome you suggest.
• You are responsible for it after sale, including for any harm arising from its use.

3. Licence you grant

• To us: a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and distribute your listing for the purpose of operating and promoting the marketplace, for as long as it is listed.
• To buyers: a perpetual, non-exclusive, non-transferable licence to use, adapt, and deliver the template within their own coaching practice. A buyer may not resell it, relist it, or distribute it as a standalone product.

Delisting a template stops new sales. It does not revoke the licence of anyone who already obtained it.

4. Pricing, fees, and payouts

• You set the price of your listing. You may list for free.
• We charge a platform fee of 20% of the sale price on paid sales. You receive the remainder, less the payment processor's own fees. Free listings carry no fee.
• To receive money you must complete Stripe Connect onboarding and keep the account in good standing. Stripe collects the identity and banking information financial regulation requires, directly from you, under Stripe's own account agreement. We do not hold your bank details.
• Payouts are made on the processor's schedule. Delays, holds, reserves, and account reviews are the processor's decisions and are not within our control.
• We may change the platform fee on 30 days' notice. The change applies to sales after the effective date.
• Taxes are yours. You are responsible for determining, collecting where required, reporting, and paying every tax on your sales, and for your own income-tax reporting. Where the law requires it, the payment processor or we may issue tax forms and report your earnings to tax authorities.

5. Buying

• You are buying a template from another coach, not from us. Review the description before you buy.
• A purchased template is delivered immediately into your library. Because delivery is instant and irreversible, sales are final and non-refundable except where these terms or the law say otherwise.
• A template is a starting point, not professional advice. You remain responsible for anything you deliver to your clients, including a template you bought. Review it, adapt it to the individual, and stay within your scope of practice.
• Disputes about a template are between you and the seller. Contact them first; contact us at support@launchsite-os.com if you cannot resolve it.

6. Refunds and chargebacks

• We may issue a refund - and reverse the corresponding payout - where a listing was materially misdescribed, infringing, unlawful, or not delivered.
• If a buyer charges back, the amount and any fee are deducted from the seller's balance or future payouts.
• A seller who accumulates refunds, chargebacks, or infringement claims may be removed from the marketplace.

7. Intellectual property complaints

If you believe a listing infringes your rights, send a notice to support@launchsite-os.com with the information described in the Terms of Service. We may remove a listing while we review it and will terminate repeat infringers.

8. Moderation

We may review, refuse, edit the presentation of, delist, or remove any listing, and may suspend or terminate marketplace access, where a listing or a seller violates these terms or creates risk for buyers or the platform. Where practicable we give notice; where the harm is active we may act immediately.

9. Payments between a coach and their own clients

Where the platform helps you take payment from your own clients, the same principle applies: the transaction is between you and your client. You are the merchant of record for it. You are responsible for what you sell, for your own refund and cancellation policy, for disclosing it before purchase, for any auto-renewal disclosure the law requires, for taxes, and for resolving disputes and chargebacks. We are not a party to it and do not mediate it.

10. Disclaimers and liability

The marketplace is provided as is. We do not warrant any listing's quality, safety, legality, or fitness, and we do not guarantee sales, earnings, or payout timing. The disclaimers, liability limits, indemnity, and dispute-resolution terms in the Terms of Service apply here in full - including the arbitration and class-waiver provisions.

11. Contact

Questions about the marketplace: support@launchsite-os.com · LaunchSite OS, LLC.

This document is provided as a starting template and is not legal advice. Money moving between users through a platform account raises merchant-of-record, refund-liability, tax-reporting, and licensing questions that a qualified attorney should review for your specific payout model before you sell.